Terms of Service
FOR CUSTOMERS IN THE UNITED STATES: THESE TERMS INCLUDE A CLASS ACTION WAIVER AND REQUIRE BINDING ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES. DETAILS ARE SET FORTH IN THE "DISPUTE RESOLUTION" SECTION BELOW.
Introduction
We are Unmutedco LLC, operating as Noirworx® Security, headquartered at 155 Water Street, Brooklyn, NY 11201. These terms and conditions apply when you use our security assessment services, platforms, or applications (our "Services"). They set out what we expect from each other and provide essential information about your rights and obligations.
When you use our Services, you're agreeing to:
- These Terms and Conditions
- Our Privacy Policy
- Our Help and Support pages
About Our Services
Noirworx® Security provides security assessment tools and services to help individuals and organizations understand and improve their operational security posture. Our services include:
- Security risk assessments
- Personalized security recommendations
- Monthly security briefings and updates
- Educational resources and training materials
Eligibility
To use our Services, you must:
- Be at least 16 years old
- Provide accurate and complete information
- Comply with all applicable laws and regulations
Your Account
Account Security
- You are responsible for maintaining the confidentiality of your account information
- You must provide accurate information when creating an account
- You must notify us immediately of any unauthorized use
- We reserve the right to suspend or terminate accounts for violations of these terms
Data Collection and Use
By using our Services, you acknowledge that:
- We collect information you provide (name, email, responses to assessment questions)
- We use AI-powered analysis to generate security recommendations
- We store assessment results and provide them to you via email
- We may send you security updates and resources (you can unsubscribe anytime)
For complete details, please review our Privacy Policy.
Assessment Disclaimers
Important: Our security assessments are provided for informational and educational purposes only.
- Assessments are based on self-reported information and AI analysis
- Results do not constitute professional security consulting or legal advice
- We do not guarantee specific security outcomes from following recommendations
- You are responsible for implementing any recommendations at your own discretion
- For critical security concerns, consult with qualified security professionals
Intellectual Property
Our Rights
We own all intellectual property rights in our Services, including:
- Noirworx® trademark and branding
- Software, code, and assessment methodology
- Content, resources, and educational materials
Your Content
For information you provide through our Services:
- You retain ownership of your responses and personal information
- You grant us a license to use your data to provide services and generate assessments
- We may use anonymized, aggregated data to improve our services
Prohibited Activities
You agree not to:
- Violate any laws or regulations
- Provide false or misleading information
- Attempt to interfere with or disrupt our Services
- Use our Services for any unlawful purpose
- Reverse engineer or attempt to extract our source code
- Distribute malicious code or conduct cyber attacks
Liability and Disclaimers
Service Availability
- We strive for reliable service but don't guarantee uninterrupted access
- We may modify or discontinue features with notice
- We are not liable for service interruptions beyond our control
Warranty Disclaimers
TO THE FULLEST EXTENT PERMITTED BY LAW:
- Services are provided "as is" without warranties
- We disclaim implied warranties of merchantability and fitness for a particular purpose
- We don't guarantee specific security improvements or outcomes
Limitation of Liability
- We are not liable for indirect, consequential, or incidental damages
- Our liability is limited to the amount paid for services (if any)
- Some jurisdictions don't allow liability limitations, so these may not apply to you
Dispute Resolution
U.S. Arbitration Agreement
For U.S. customers:
- Disputes will be resolved through binding arbitration
- Class action waiver applies
- Opt-out available within 30 days by writing to us
- Small claims court option preserved
Arbitration Process
- American Arbitration Association (AAA) rules apply
- Proceedings conducted in English
- Location typically in New York
- Each party bears its own costs unless otherwise required by law
Changes to Terms
We may update these terms with notice for material changes. Continued use of our Services after changes constitutes acceptance of the updated terms.
Contact Information
Unmutedco LLC (Noirworx® Security)
155 Water Street
Brooklyn, NY 11201
Email Contacts:
- Privacy: privacy@corp.unmutedco.com
- Compliance: compliance@corp.unmutedco.com
- Support: help@unmutedco.com
Phone: +1 (646) 440-4700
Last Updated: March 2026